Frequently Asked Questions

We are there for you from Monday to Friday from 8 a.m. to 5 p.m.

You can easily reach us by phone, email or using our contact form:

+31 (0)541 533 369
info@dumeta.nl
 

>>> Online orders only possible for business customers within the EU. Are you a private person or is your company located outside the European Union (EU)? Contact us directly. <<<

Example: hydraulic 8t welding positioner

Choose: 

Automation -> Welding Positioners -> Welding positioner hydraulic elevating D-HB-HE

or

Products -> Welding Positioners -> Welding positioner hydraulic elevating D-HB-HE

You are now on the product page and can see all information about our D-HB-HE series.

Click with the mouse on the "0" behind the desired article and select the desired quantity with the arrow keys or the number pad on your keyboard.

To add the article to your shopping card, click on the button "ORDER".

A pop-up window will appear. You can decide whether you want to look for other machines / products on the website “VIEW OTHER PRODUCTS” or whether you want to finalize your order “COMPLETE YOUR ORDER”.

When you click on "COMPLETE YOUR ORDER", the “Shopping Card” opens. Click on “ORDER” to pay. If you do not have an account yet or if you are logged out, you will be asked to create an account or to log in.

>>> Online orders only possible for business customers within the EU. Are you a private person or is your company located outside the European Union (EU)? Contact us directly. <<<

Afterwards you can finalize the payment. After your online payment is processed, you will receive an invoice and order confirmation via e-mail including the current delivery time. Delivery times are without engagement and subject to possible logistic delays.

Do you have questions? Contact us, we are happy to help.

Example: hydraulic 8t welding positioner

Choose:

Automation -> Welding Positioners -> Welding positioner hydraulic elevating D-HB-HE

or

Products -> Welding Positioners -> Welding positioner hydraulic elevating D-HB-HE

You are now on the product page and can see all information about our D-HB-HE series.

Click with the mouse on the "0" behind the desired article and select the desired quantity with the arrow keys or the number pad on your keyboard.

To add the article to your inquiry, click on the button "REQUEST A QUOTE".

A pop-up window will appear. You can decide whether you want to look for other machines / products on the website “VIEW OTHER PRODUCTS” or whether you want to finalize your request “COMPLETE YOUR INQUIRY”.

When you click on "COMPLETE YOUR INQUIRY", the “Inquiry Overview” opens. Fill in your contact details here and click on "SEND INQUIRY".

After receiving your request, we will contact you promptly and send you a non-binding offer.

Do you have questions? Contact us, we are happy to help.

 

 

If you would like to order you can send us an order also via email.

You can also send requests via the website without creating an account (see question: How can I request a quotation for a machine / product from DUMETA®?). When receiving an inquiry we will send you a quotation as soon as possible. If it does not work or you have questions, call us or send us an email.

 

We communicate an estimated delivery time for our products on the website. The delivery time can vary so please contact us for more specific information on the desired article. The following applies to delivery times in our:

Offers - delivery times are subject to change and subject to prior sale.
Orders / order confirmations - delivery times are non-binding and subject to possible logistical delays.

If we cannot deliver on time, we will contact you and look for an alternative solution. When the product you have ordered has left our Dutch warehouse, you will receive a dispatch e-mail. Please contact us if your delivery has not been received within the timeframe.